Org chart of the DRC entity

National scope (Kinshasa): four departments and one governance layer. Every position carries a unique EBA-0xx identifier.

EBA-001
General Management
General Manager
EBA-021
Executive Assistant
Staff role reporting to the General Manager, with no line authority
EBA-002
Deputy General Management
Deputy General Manager, steers the four departments
EBA-003
Sales & Client Relations
Code: SCR
  • EBA-004Business development & pre-sales
  • EBA-005Client relations & retention (SLA < 2h)
  • EBA-006DRC key accounts
EBA-007
Marketing & Communications
Code: MC
  • EBA-008Digital marketing & social media
  • EBA-009Communications & public relations
  • EBA-010Graphic design & branding
EBA-011
Technology & Operations
Code: TO
  • EBA-012Digital Solutions unit (Web / ERP / CRM / Cloud)
  • EBA-013Security & Risk Services unit
  • EBA-014Corporate Services & Events unit
  • EBA-015Training & Impact unit
  • EBA-016Internal Information Systems (former IT dept.)
EBA-017
Administration, Finance & HR
Code: AFH
  • EBA-018Human Resources & payroll
  • EBA-019Finance, accounting & procurement
  • EBA-020Administration, legal & compliance (GDPR / ISO 27001)
N1 General Management N2 Deputy General Management N3 Departments EBA-0xx Unique identifier
DRC entity (Kinshasa) of the E-Business Afrika group, also present in the United States, Canada, the United Kingdom and Dubai. It is organized around four departments and dedicated governance.